We Make Knowledge Management Easy!

Knowledge Base Software

Powerful, SaaS Knowledge Base Platform with Community Forums

We develop cutting-edge, easy-to-use knowledge base products. Check out our Knowledge Base software. Feature packed and ready to go!

Fully Customizable

Quickly customize your support site to match the look and feel of your brand.

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Tools and Features

Powerful tools and features give you complete control of your support site.

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Community Forums

Effectively manage your knowledge base and community forum from one place.

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Knowledge Base Services

Our goal is to help our customers maximize knowledge base effectiveness. Our team can help you:

  • Optimize Existing Support Articles
  • Create or Consolidate Content into Effective Articles
  • Capture and Re-Use Knowledge
  • Import, Revise and Reformat Articles to new Knowledge Bases
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Safeharbor Is Trusted By

What Our Customers Are Saying

SmartSupport is an intuitive and feature rich solution that is enabling us to deliver an exceptional level of customer service. Renee Gable Vice President, SunTrust
Since we began using SmartSupport™, we’ve found it to be an incredible aid to our clients and company. Steve Roszko CEO, BikeReg