June 13, 2007 TMCnet CRM's SafeHarbor Wins Business 'Oscar,' Stevie Award June 13, 2007 dBusinessNews Seattle SafeHarbor Technology Corporation Wins StevieŽ Award in 5th Annual American Business AwardsSM June 12, 2007 The Seattle Times - Tech Tracks Awards passed out to local companies June 8, 2007 Bonita Daily News Ethics dominates business roundtable June 7, 2007 Naples Daily News Ethics dominates SW Fla. business roundtable discussion at FGCU June 3, 2007 The News-Press Ethics talk booming - Cool real estate market brings issue to forefront February 24, 2007 The Daily World Slimmed-down SafeHarbor survives dot-com bust January 2007 SSPA SSPA's (Service & Support Professionals Association) John Ragsdale provides favorable commentary on SafeHarbor in the association's annual directory January 19, 2007 The news release announcing SafeHarbor named WSA Industry Awards Finalist for Service Provider of the Year was reported on by the following media outlets: WSA Seattle Post-Intelligencer The Seattle Times Oct 27, 2006 KMWorld KMWorld Promise and Reality Award Finalists September 28, 2006 The SafeHarbor news release announcing SafeHarbor winning the 4th industry distinction this year appeared on several news sites, including: Yahoo! Finance TMCnet Advanced Financial Network September 2006 Answer Stat SafeHarbor Contributed Article: Tapping the Web's Self-Service Potential September 2006 Connections Magazine SafeHarbor Contributed Article: Tapping the Web's Self-Service Potential August 17, 2006 Ed Horrell: Talk About Service Is effective self-help possible for customers? Safe Harbor Technology makes it possible. July 25, 2006 Alaska Communications Systems Group, Inc. Alaska Communications Systems Welcomes Annette Jacobs and David Southwell to Its Board of Directors July 10, 2006 The SafeHarbor news release announcing SafeHarbor's receipt of the Customer Inter@ction Solutions magazine CRM Excellence Award for fueling Washington State Department of Information Services Web self-service appeared on 15 news sites, including: Hoovers Online Yahoo! finance Excite NewsBlaze July, 2006 Customer Interactions Solutions Seventh Annual CRM Excellence Awards June 26, 2006 CRMToday SafeHarbor Contributed Article: Web Self-service: Giving Customers What They Want June 1, 2006 DestinationCRM SafeHarbor Contributed Article: The 80 Percent Web Self-service Solution May 15, 2006 Connections Magazine SafeHarbor Contributed Article: Tapping Web Self-service's Potential May 1, 2006 KM World SafeHarbor Contributed Article: Enterprise Content Management: Taming Complexity April 20, 2006 DestinationCRM The 2006 Service Elite Awards April 18, 2006 The SafeHarbor news release announcing CRM Magazine's honoring Safeharbor customer, Washington State Department of Information Services, with it's Service Elite Award appeared on 15 news sites, including: Yahoo! finance AOL Marketwatch.com CNNMoney April 12, 2006 The SafeHarbor news release announcing the release of SafeHarbor SmartSupport 4.0 for SMBs and Smart Support™ Web—Enterprise appeared on 14 news sites, including: CNNMoney Google News Hoovers Online CRM Today March 1, 2006 Internet Retailer SafeHarbor Contributed Article: Beyond Self-Service, Creating Great Web Customer Interactions that Inform Your Business February 23, 2006 The SafeHarbor news release announcing SafeHarbor's selection as one of the 100 companies that matter most in Knowledge Management appeared on several news sites, including: Msnbc.com Yahoo! finance February 10, 2006 The SafeHarbor news release announcing Vizrea Corporation's selection of SafeHarbor SmartSupport for Multi-channel customer service support appeared on several news sites, including: Newsblaze.com PRFree.com CRMDirectory.com January 3, 2006 CIO Magazine Is CRM Dead? Alive or dead, CRM is vastly changed from the acronym we once thought we knew. December 5, 2005 <%-- Author : OFS - Change : Logic added to resolve the address based on the environment --%> The SafeHarbor news release announcing the appointment of Jack Rile as Senior Vice President of Global Sales appeared in the following news site: The Seattle Post-Intelligencer November 30, 2005 RedOrbit How Can CRM Tools Manage the Customer Experience? November 5, 2005 KM World SafeHarbor Contributed Article: A Service Approach to the Customer Experience November 5, 2005 Customer Interactions Solutions SafeHarbor Contributed Article: How Can CRM Tools Manage the Customer Experience? November 1, 2005 The SafeHarbor news release announcing its partnership with Knova appeared on twelve news sites, including: CRM Today Hoovers Online CNNMoney November 1, 2005 The SafeHarbor news release announcing its partnership with Art Technology Group appeared on thirteen news sites, including: CRMAdvocate Today Yahoo! Finance CNNMoney October 3, 2005 The SafeHarbor news release announcing its partnership with RightAnswers appeared on six news sites, including: Excite news: My way iwon-money Yahoo! finance NewsBlaze September 27, 2005 The news release announcing SafeHarbor as a 2005 ICCM Conference and Expo best of show winner appeared on several news sites, including: TMCnet eeProductCenter Speech Technology Magazine September 21, 2005 The SafeHarbor news release announcing SafeHarbor's leadership in ruralsourcing appeared on several news sites, including: CRMToday CRMAdvocateToday September 16, 2005 The SafeHarbor news release announcing the appointment of Dr. Tarek El-Sadany and Barbara P. Peda to its board of directors appeared on the following news site: Seattle Post-Intelligencer September 14, 2005 The SafeHarbor news release announcing a new open-source Web self-service language—Knowledge Article XML 1.0 appeared on several news sites, including: CRMAdvocate Today TMCnet August 24, 2005 The news release announcing SafeHarbor's sponsorship of the 2005 Government & Health Technologies Forums appeared on several news sites, including: ArriveNet.com DirectionsMag.com MediaSyndicate July 26, 2005 The SafeHarbor news release announcing the partnership with Foresee Results, Inc to offer new customer satisfaction capabilities appeared on ten news sites, including: CRMToday (www.crm2day.com) Yahoo! Finance Excite! Money and investing ArriveNet Business TMCnet.com July 19, 2005 DM Review Facilitating the Move to Web Self-Service and Optimized Customer Interactions June 9, 2005 CRMToday SafeHarbor Enhances SmartSupport™ Solutions with Advanced Translation and Localization Capabilities June 1, 2005 Credit Union Tech-Talk SafeHarbor Contributed Article: CRM—Not Cutting It for Credit Unions May 18, 2005 The SafeHarbor news release announcing the Allen Bonde self-service ranking results appeared on nine news sites, including several in key vertical markets: Money.iwon.com Money.excite.com Finance.myway.com Yahoo! Finance (U.S. and Australia/New Zealand) Onlinebanking.ru.com May 18, 2005 SearchCRM.com Self-service scored in recent ranking May 18, 2005 DestinationCRM ABG Scores Web Self-Service Vendors May 5, 2005 CIO Government Review/ITWorldCanad If not CRM, what? CIM, that's what May 1, 2005 Waters Financial Technology Intelligence SafeHarbor Contributed Article: If Not CRM, What? March 17, 2005 CRMToday SafeHarbor Technology Corporation Partners with InstantService March 9, 2005 WSA news:bytes Industry Achievement Awards Winners Announced March 5, 2005 Snohomish County Business Journal People Watching—Technology: Annette M. Jacobs Joins WSA Board of Directors February 21, 2005 CRMToday SafeHarbor Technology Corporation Secures Funding February 13, 2005 The Seattle Times Satsop nuclear-plant site reaches critical mass as business park and future recreation area February 11, 2005 The Olympian Bills aim to keep work in state February 10, 2005 CRMAdvocate SafeHarbor Technology Secures Funding February 2, 2005 WSA news:bytes Highlight: New Faces on the WSA Board of Directors (Excerpt) January 31, 2005 HeraldNet Business FYI/People -- Annette M. Jacobs Joins WSA Board of Directors Not available online. January 21, 2005 DestinationCRM Daily Dispatch/In The News January 21, 2005 ITtoolbox SafeHarbor Technology Corporation Secures $5 Million in Series Three Funding January 21, 2005 Seattle Post-Intelligencer Quick Hits Northwest—Seattle's SafeHarbor raises $5 million January 20, 2005 Puget Sound Business Journal online Latest News—SafeHarbor raises $5M January 7, 2005 Customers First For Government Newsletter Motorists avoid agency gridlock with online license renewal Not available online. December, 2004 Washington CEO Magazine CEO Roundtable: Technology's Bright Future Not available online. Features SafeHarbor's Chairman and CEO, Annette M. Jacobs discussing with other Washington-based technology leaders how innovations in technology will continue to fuel the economy while impacting the way we work, live, and play. January 15, 2004 Loyalty is very important to online customer care The Internet offers countless marketing opportunities. Unfortunately, online customer care is one that many companies overlook. back to top For more information about how SafeHarbor can help your company increase productivity, customer retention, satisfaction and loyalty—while reducing support costs—please contact us at: SafeHarbor Technology Corporation 360-482-1500 E-mail Contact Us | Privacy Policy | ©2008 SafeHarbor Technology Corporation