2004

December 14, 2004
PLATO Learning, Inc. Extends Customer Support Agreement with SafeHarbor Technology Corporation

December 14, 2004
SafeHarbor Continues to Enhance Access Washington's Customer Support Site to Deliver Successful Customer Interactions

November 1, 2004
SafeHarbor Partners with the State of Washington's Department of Licensing

October 29, 2004
SafeHarbor Technology Corporation Selects Parker LePla as its PR Agency of Record

June 3, 2004
SafeHarbor Technology Launches Online Banking Support Services

May 19, 2004
SafeHarbor Technology and Aegis Communications Partner to Deliver Next Generation Customer Interaction Services

April 15, 2004
State of Washington Extends Customer Service Agreement with SafeHarbor Technology Corporation

April 13, 2004
SafeHarbor names Annette M. Jacobs President and CEO

2003

September 24, 2003
SafeHarbor advances online self-service support best practices in new white paper...

May 13, 2003
Netscreen selects SafeHarbor Technology Corp. to provide Web self-service knowledge portal...

May 8, 2003
SafeHarbor wins prestigious "Call Center of the Year" award...

April 2, 2003
Bank saves $350,000 per month and sees continued rise in customer satisfaction with online banking customer self-service support...

March 31, 2003
SafeHarbor Technology launches Online Banking Support Services 3.0...

February 5, 2003
SafeHarbor Technology achieves new growth milestones...

January 21, 2003
SafeHarbor selected by SunTrust for online banking self-service support...


2002

October 17, 2002
SafeHarbor to demo new Support Services 3.0 at Call Center Demo & Conference West...

October 8, 2002
E-mail as costly as telephone support, say customer support experts in San Jose today...

September 24, 2002
SafeHarbor Technology launches support services 3.0...

September 18, 2002
TiVo selects SafeHarbor technology for customer Web support...

September 6, 2002
Maximize R.O.I. with web-based customer support...

July 25, 2002
SafeHarbor Technology Achieves IBM Premier Partner Status...

June 25, 2002
Verio's Small to Medium Enterprise Hosting adopts SafeHarbor self-service support to improve service and reduce costs...

May 13, 2002
SafeHarbor Technology Corp. names first recipients of CEO's Award of Excellence...

March 28, 2002
SafeHarbor attracts $7.5 million funding from returning investors...

February 13, 2002
SafeHarbor expands online customer support for Washington state digital government initiatives...

January 7, 2002
SafeHarbor Joins with IBM to Deliver Integrated Support Services...

2001

December 17, 2001
American Airlines selects SafeHarbor as online customer support provider...

October 29, 2001
SafeHarbor launches online customer support for Adobe Systems...

July 16, 2001
Vopak USA adopts SafeHarbor's Web-based customer support to cut operational costs...

May 30, 2001
SafeHarbor founders make finals for Ernst & Young Entrepreneur of the Year Award...

May 22, 2001
SafeHarbor delivers Web-based customer support to WatchGuard Internet security users...

May 16, 2001
SafeHarbor launches data warehousing product ...

May 7, 2001
SafeHarbor expands customer service to additional Washington state agencies...

May 1, 2001
SafeHarbor selected to provide customer support for Unified Communication/Unified Information leader Appiant Technologies...

April 26, 2001
SafeHarbor spotlighted at prestigious WSA Spring Investment Forum...

February 27, 2001
GeoTrust adopts SafeHarbor's Web-based customer support...

February 20, 2001
Sentire adopts SafeHarbor's Web-based customer support...

February 13, 2001
Washington state finds SafeHarbor for residents with questions about government services...

January 29, 2001
Web-based customer support service launches to combat inefficiencies of traditional call centre model...

January 29, 2001
OpenMobile chooses SafeHarbor to offer customer support service to mobile operations & mobile content providers...

January 23, 2001
SafeHarbor names John Albert executive vice president of worldwide sales...

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