Seattle, WA — SafeHarbor Technology Corporation, a leading provider of customer interaction and business intelligence services, today announced that PLATO Learning, Inc. — a leading provider of K - adult computer-based and e-learning solutions — has renewed its customer support agreement for an additional year.

"SafeHarbor is excited to extend its relationship with PLATO Learning for another year," said Annette Jacobs, President and CEO of SafeHarbor Technology Corporation. "SafeHarbor's solutions have been instrumental in lowering PLATO Learning's support costs while improving its customers' experience. We're eager to continue delivering the kinds of successful, customer service initiatives PLATO Learning has come to expect from SafeHarbor."

"Our partnership with SafeHarbor has not only enabled our customers to easily access and navigate information about our products, but it has also helped us reduce our overall support costs," said Dave LePage, Senior Vice President of Operations, PLATO Learning, Inc. "We look forward to the new support application and cost saving opportunities during the term of our new agreement."

About SafeHarbor Technology Corporation
SafeHarbor Technology Corporation, founded in 1998, is a Washington-based corporation that delivers on the promise of successful customer interactions by integrating the customer support experience with business intelligence. SafeHarbor solutions apply behavioral analytics and customer satisfaction data, across a strategic mix of support channels — e.g. Websites, e-mail, chat and phone — to best serve its clients' customers, whether they are consumers, agents, employees or partners.

SafeHarbor designs, builds and optimizes customer support solutions for mid- to large-sized enterprises, primarily in the technology, banking, communications and government sectors. Some of its customers include American Airlines, Cingular, IBM, Juniper Networks, State of Washington, SunTrust Banks, TiVo, T-Mobile, and Washington Mutual. For more information please visit www.safeharbor.com.

About Plato Learning, Inc.
PLATO Learning (NASDAQ: TUTR) is a leading provider of computer-based and e-learning instruction for kindergarten through adult learners, offering curricula in reading, writing, mathematics, science, social studies, and life and job skills. The company also offers innovative online assessment and accountability solutions and standards-based professional development services. With over 6,000 hours of objective-based, problem-solving courseware, plus assessment, alignment, and curriculum management tools, PLATO Learning creates standards-based curricula that facilitate learning and school improvement.

With trailing 12-month revenues of approximately $141 million, PLATO Learning educational software, delivered via networks, CD-ROM, the Internet, and private intranets, is primarily marketed to K - 12 schools and colleges. The Company also sells to job training programs, correctional institutions, military education programs, corporations, and individuals. For more information, please visit http://www.plato.com.

SafeHarbor Technology Corporation Press Contact:
Blake Cahill
blake.cahill@safeharbor.com
(206) 922-5049

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